I’ll never forget that first meeting with Beverlee. She listened to my story, taking notes, and asking questions. She started drawing boxes on paper and started inventorying these abstract ideas and feelings and turning them into concrete objectives. After that one meeting, what was once was a giant ball of knotted ugliness now had definition and contrast with a beginning and an end. All the problems and issues were still there, surely, but I could grasp them now, and go on the offensive. I had something to work with. I had goals now and they had a timeline and could be measured!
Here we are five years later, and Beverlee and I still talk every Thursday. I look forward to our discussions just as much now as I did when I had all of these seemingly insurmountable obstacles. Our income has more than quadrupled, and we’ve won awards for both growth and profitability. Our staff has tripled, and as well as the number of customers in our portfolio.